Find your carer
Telling us more now will help us speed up the process to find the best carer for you.
Listed below are the questions we often get asked about how the "Find your carer" part of the website works. Browse through the sections or type in a word or two and then click on the search icon to find answers to your questions.
Searching for a carer
Filling in the form
Do I have to fill in the whole form?
The only part of the form you need to fill in is your name so we can make the experience more personal. Providing more information does make the match with carers more specific.
What do you do with the information provided?
None of the information you provide on the search form is stored, or used by us apart from when you run the search.
Why are there so many sections?
Matching your care needs with the perfect carer is easier if you can provide details, such as the location where care can be delivered so we can find the closest carers, or specifying preferences about carers so we can be sure to suggest those that match closest.
Carer match results
Why am I seeing these particular carers?
The matches are based on the information provided, so you will see carers that are closest to the location where care is required, together with matches on preferences. We also display carers that are a close match as we've found quite often that once you start a conversation, the personality of the carer is the deciding factor
Can I change the search?
Yes, either within the search results or you can come back to this page at any time and update any part of the search form
What am I committing to?
Automatic enrolment or subscription
Am I automatically enrolled into CareMatch, or signing up to a subscription by using the website?
Absolutely not! If you want to get in touch with any of the carers who look like a perfect match, we will ask you to register but simply browsing and searching doesn't involve any subscription or enrolment behind the scenes.
What information do you store when I am browsing the website?