Advice and Support
All about funding your care, paying options for your care package, and other useful links.
Funding Your Care Overview
Find out more about the best way to fund your care, the options that are available to you, and how your local authority can assist you when they conduct their social care assessment.
We’ve put together some commonly asked questions to give you more information about CareMatch.
What is CareMatch?
CareMatch operates on a membership basis - as a Client, you sign up to CareMatch via the website and once you've agreed to the terms and conditions of membership (all carried out online), you can start to use CareMatch to find your perfect carer. Your membership provides you with access to an online "dashboard" to manage your account, care plans, the people receiving care and funding. It also allows you to easily communicate with carer members, arrange for care to be provided, automated billing and access to the care journey for those receiving care. You can set up care arrangements for yourself, or for one or more care receivers via the dashboard.
CareMatch operates on a membership basis - our Carer Members register via the Carer Member portal and are then checked and validated by our membership recruitment team. Carer Members also sign up to the CareMatch terms and conditions and code of conduct before they are available via the CareMatch website and Client app. All Carer Members are self-employed and work within hyperlocal communities, so the agreement for provision of care is between you, the Client Member and the Carer Member(s) who have agreed to provide care.