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The CareMatch platform uses Stripe to securely transfer funds between the account set up to pay for care and the CareMatch Carer Member's business account. 

In order to invite Carer Members to provide a care service, you will need to set up a funding source, via Stripe. 

Note that this does not mean that you will set up a Stripe account, you are just identifying where the funds are to be drawn down from. 

You can set this up in two different ways. You can use your default account for every client receiving care or you can set a different account up for specific clients with your default account as backup in case there are any issues in drawing down funds. 

To set up your default funding account, select "My Account" on the dashboard and click on the link called "PAYMENT DETAILS". 

This page is loaded directly from Stripe servers - it is not hosted by CareMatch and your details are therefore not stored or held on the platform, nor are they transmitted across the Internet. 

 

To set up a different account for a client receiving care, select "Home" from the navigation menu on the left of your dashboard, click on the profile care for the client receiving care and then select the "Finance" menu option at the top of the screen. Once in the Finance section, click on the blue "Payment Detail" button to access the Payment Details screen. Any existing payment details will be displayed - to add new payment details select the "ADD PAYMENT DETAILS" link. A screen similar to the one above will be displayed for you to enter your account details directly onto the Stripe system. 

This will then set the account as the primary funding source, with the account attached to your profile as a reserve account to use if there are any issues in transferring funds. 

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