Help centre

Throughout the CareMatch platform we use the term "Care Receiver" for the person who will receive care from our CareMatch Carer Members. This might of course be the same person that registered and set up the Client account. 

In order for us to find a perfect match between our Carer Members and the person who needs care, we encourage you to provide as much detail about the Care Receiver as possible, but our Carer Members will also help fill in any information you don't have to hand. Our Coaches and Community Leaders are also on hand to assist you in putting together a Care Plan and a schedule so you can invite our Carer Members to cover the calls.